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How arwana189 Sets the Rules for Your Account

These terms define how your arwana189 account works — from how you open it and fund it with DANA, OVO, or GoPay, to how disputes are handled and when access may be limited based on local law.

Account eligibility by local lawDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension rulesApplicable jurisdiction clause

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What These Terms Actually Cover

arwana189 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using an arwana189 account, you agree to the conditions set out here. Availability of our services depends on your location and whether local law in your region permits access — if you are unsure, check what applies where you are before continuing. We

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do not accept accounts from ineligible regions, and any account found to be in breach of this may be suspended without prior notice. When you deposit using DANA, OVO, or GoPay, you confirm that the e-wallet belongs to you and that the funds are from a
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legitimate source. Attempting to use another person's wallet to fund your account is a direct breach of these terms. Withdrawals require a verification step to confirm your account identity matches the wallet you are withdrawing to — this is not optional and exists to protect your
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account from unauthorised requests. We reserve the right to update these terms at any time. When we do, we will post the revised version here and the date it takes effect. Continued use of your account after an update means you accept the new terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT AND DATA HANDLING

How We Handle Your Account Data

arwana189 collects and stores account data — including your registered name, contact details, and linked payment method such as DANA, OVO, or GoPay — for the purpose of running your account, processing transactions, and complying with applicable local requirements. We do not sell your data to third parties. Access to your stored account information is limited to the internal team members who need it to operate and verify your account.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable law. You can request details about what we hold.

Cookie Use

We use cookies to keep your session active between pages and to remember your preferred settings. You can manage cookie preferences through your browser, though some features may not work without them.

Account Security

Your account is protected by password and, where enabled, OTP verification. Never share your login with anyone. If you suspect unauthorised access, contact support immediately via live chat.

Request Changes

To update your registered details or request a copy of your account data, contact us through email support with your account ID. We will process requests within a reasonable timeframe.

CONTACT AND QUERIES

How to Reach Us About These Terms

If you have questions about what these terms mean for your account, or if you believe a suspension or restriction was applied in error, you can reach our support team directly. Players in Makassar and across Indonesia can connect via the channels below. We aim to respond to account-related queries as quickly as possible.

Live Chat Available around the clock via your account dashboard. Fastest path for questions about account status, term clarifications, or wallet-matching issues.

Email Support For formal disputes or detailed term inquiries, email our account team. Include your account ID and the specific clause you are asking about so we can respond accurately.

WhatsApp For quick account access questions, our WhatsApp line connects you to Indonesia support staff who can walk through deposit or withdrawal term steps with you.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from wallet rules to what happens when terms change.

No. Our terms require that the e-wallet you use for deposits belongs to you. Using another person's DANA, OVO, or GoPay account is a breach of these terms and may result in your account being suspended.

We post the updated version here with an effective date. Continuing to use your account after that date means you accept the revised terms. We recommend checking this page periodically.

Access depends on local law in your specific region. We do not confirm eligibility for every area — it is your responsibility to check whether using this service is permitted where you are.

The verification step confirms that the wallet you are withdrawing to matches the account holder on file. This protects your account from unauthorised withdrawal requests and is a mandatory step we cannot skip.

We store your registered name, contact details, and linked payment method — for example your GoPay number — for as long as your account is active and for the period required by applicable local requirements after closure.

Contact us via email support with your account ID and a clear description of the decision you are disputing. Our team will review the case against the applicable clause and respond with a written outcome.

How arwana189 Sets the Rules for Your Account

How We Handle Your Account Data

How to Reach Us About These Terms

Common Questions About These Terms

01 Can I use a family member's DANA or OVO account to deposit?

02 What happens if arwana189 updates these terms?

03 Is my account available in all regions of Indonesia?

04 Why does my withdrawal require identity verification?

05 What data does arwana189 store from my account?

06 How do I dispute a decision made under these terms?

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